Terms & Conditions

Welcome to Electrozza.com

These Terms and Conditions (“Terms”) govern your access to and use of the website www.electrozza.com (“Website”), owned and operated by Electrozza (“we,” “our,” “us”). By visiting, browsing, or purchasing from this Website, you agree to abide by these Terms. If you do not agree, you should discontinue use immediately.

Electrozza.com specializes in electronics and gadgets including accessories, devices, and home electronics. These Terms are designed to ensure transparency, safeguard your rights, and outline our mutual responsibilities.

1. General Information

  • Website Name: Electrozza.com

  • Category: Electronics & Gadgets

  • Contact Address: Vill-Chunarpukur, P.O-Bakultala Hat, P.S-Bakultala, District-South 24 Parganas, PIN Code: 743338

  • Email: electrozza@gmail.com

  • Phone: +91-7718565538

By accessing this Website, you confirm that you are at least 18 years old or using this site under the supervision of a parent or legal guardian.

2. Use of the Website

  1. You agree to use this Website only for lawful purposes.

  2. You must not misuse this Website by knowingly introducing viruses, trojans, worms, or other harmful material.

  3. Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense.

  4. We reserve the right to restrict access, suspend accounts, or terminate services if we believe misuse is taking place.

3. Products and Services

  1. Electrozza offers a wide range of electronics and gadgets. Product descriptions, specifications, and images are provided to the best of our ability.

  2. We do not guarantee that the product descriptions, colors, or other content on the Website are completely accurate, reliable, or error-free.

  3. Availability of products is subject to stock. We reserve the right to discontinue or update products without prior notice.

  4. Prices displayed on the Website are subject to change without notice.

4. Orders and Payments

  1. Placing an order signifies your intent to purchase and abide by these Terms.

  2. Orders are confirmed only after payment is successfully processed.

  3. We accept multiple modes of payment including debit/credit cards, UPI, net banking, and other available gateways.

  4. In case of payment failure, the order will not be processed.

  5. We reserve the right to cancel orders suspected of fraudulent activity.

5. Shipping and Delivery

  1. Orders will be shipped to the delivery address provided at checkout.

  2. Delivery timelines may vary depending on location, courier services, and unforeseen circumstances.

  3. Risk of loss or damage transfers to the customer once the order is handed over to the courier partner.

  4. Customers are responsible for providing accurate shipping details. Electrozza is not liable for delays caused by incorrect information.

6. Returns, Refunds, and Cancellations

  1. Please refer to our Return & Refund Policy for detailed guidelines.

  2. Products may be eligible for return or replacement if they are defective, damaged, or incorrect, subject to terms specified in the policy.

  3. Refunds will be processed through the original payment method within the specified time frame.

  4. Cancellation requests must be raised before the product is shipped. Once dispatched, cancellation will not be possible.

7. Warranty Policy

  1. Some products may come with a manufacturer’s warranty. Warranty terms and duration are specified by the manufacturer and not Electrozza.

  2. Electrozza is not liable for warranty claims beyond facilitating contact with the manufacturer or authorized service center.

  3. Warranty claims require a valid invoice from Electrozza.

8. Intellectual Property Rights

  1. All content on the Website, including text, graphics, logos, images, product descriptions, and software, is the intellectual property of Electrozza unless otherwise stated.

  2. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website without written permission.

  3. Unauthorized use of our intellectual property may result in legal action.

9. User Accounts

  1. To access certain services, you may be required to create an account.

  2. You are responsible for maintaining confidentiality of your login credentials.

  3. You agree to provide accurate, current, and complete information.

  4. Electrozza is not liable for losses arising from unauthorized account use.

10. User Conduct

When using our Website, you agree not to:

  • Post or share unlawful, defamatory, obscene, or abusive content.

  • Engage in fraudulent or misleading activities.

  • Interfere with the Website’s functioning or security.

  • Attempt to access accounts of other users.

11. Limitation of Liability

  1. Electrozza shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Website or products purchased.

  2. We make no warranties that the Website will always be error-free, uninterrupted, or free from viruses.

  3. Products sold are intended for standard consumer use only. We are not liable for damages resulting from misuse or unauthorized modification.

12. Third-Party Links

  1. The Website may contain links to third-party websites for convenience.

  2. Electrozza does not endorse or take responsibility for content, products, or services offered by third parties.

  3. Visiting linked websites is at your own risk.

13. Privacy Policy

  1. Your personal data is protected in accordance with our Privacy Policy.

  2. By using our Website, you consent to the collection, storage, and processing of information as outlined in the Privacy Policy.

14. Indemnification

You agree to indemnify, defend, and hold harmless Electrozza, its employees, affiliates, partners, and service providers from any claims, damages, losses, or expenses arising out of:

  • Your use of the Website.

  • Violation of these Terms.

  • Infringement of rights of others.

15. Force Majeure

Electrozza will not be held liable for delays or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, wars, government restrictions, cyber-attacks, or technical failures.

16. Governing Law and Jurisdiction

  1. These Terms shall be governed by the laws of India.

  2. Any disputes arising from these Terms or the use of the Website shall fall under the exclusive jurisdiction of the courts located in South 24 Parganas, West Bengal, India.

17. Amendments to Terms

  1. Electrozza reserves the right to update or modify these Terms at any time without prior notice.

  2. Changes will be effective once posted on the Website.

  3. Continued use of the Website constitutes acceptance of the updated Terms.

18. Termination

  1. We may suspend or terminate your access to the Website if you violate these Terms.

  2. Upon termination, your right to use the Website ceases immediately.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in effect.

20. Entire Agreement

These Terms, along with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Electrozza regarding use of this Website.

21. Contact Us

For any queries or support, you may contact us at:

  • Address: Vill-Chunarpukur, P.O-Bakultala Hat, P.S-Bakultala, Dist-South 24 Parganas, PIN Code: 743338

  • Email: electrozza@gmail.com

  • Phone: +91-7718565538

22. Acceptance of Terms

By using Electrozza.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.